Overview

These Terms of Service are entered into between you and Consuela. Throughout this page, “Consuela,” “we,” “us,” and “our” refer to Consuela, and “you” or “your” refers to the customer, visitor, account holder, or website user.

These terms apply to the Consuela website, online store features, product browsing, checkout, customer support, and any related services made available through the website.

Acceptance Of Terms

By accessing the website, using any part of the store, creating an account if available, or placing an order, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use the website or place an order. Consuela may update these terms from time to time, and the current version will apply when you use the website.

Online Store Terms

You may use the Consuela website only for lawful purposes and in a way that does not interfere with the store, website security, checkout process, or other customers’ ability to use the website.

• You must provide accurate, current, and complete information when placing an order or contacting customer support.
• You may not misuse the website, attempt unauthorized access, or interfere with normal website operation.
• You may not use the website for fraudulent, abusive, unlawful, or harmful activity.
• You are responsible for keeping account login details secure if account features are available.

Product Information

Consuela works to present product information as clearly and accurately as possible. Product names, descriptions, colors, images, sizes, materials, availability, and other details may vary or change over time.

Colors and product appearance may display differently depending on your device, screen settings, lighting, or browser. Product information is provided for general shopping guidance and may be updated without prior notice.

Pricing And Availability

Product prices, promotions, discounts, availability, and website content may change without notice. Consuela may correct errors, update product information, adjust pricing, or remove products from the website at any time.

We may limit quantities, cancel orders, refuse service, or decline transactions when needed, including when an order appears inaccurate, unavailable, incomplete, unauthorized, fraudulent, or affected by an error.

Orders And Payment

When you place an order, you agree to provide accurate billing, shipping, contact, and payment information. All orders are subject to review, payment authorization, availability, and acceptance.

Payment may be processed by third-party payment providers. Consuela does not ask customers to send sensitive payment information by email. If your payment is declined, unavailable, reversed, or cannot be verified, your order may be delayed or canceled.

• An order confirmation does not guarantee final acceptance of an order.
• Consuela may contact you if additional information is needed to process your order.
• Orders may be canceled if required information is missing, inaccurate, or cannot be verified.
• You are responsible for reviewing your order details before submitting checkout.

Shipping Reference

Consuela offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, destination availability, customs and tax handling, and delivery support are explained in the Shipping Policy.

Shipping estimates are not a delivery guarantee. Delays may occur due to order review, destination conditions, customs review when applicable, weather, carrier issues, address errors, or other circumstances outside normal store processing.

Return Reference

Consuela offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition requirements, return instructions, exchanges, damaged or wrong items, and refund timing are explained in the Return Policy.

Customers must contact customer service before sending any return. Returns sent without contacting customer service first may not be accepted.

Account Information

If account features are available, you are responsible for keeping your account information accurate and your login details secure. You should not share your password or allow unauthorized use of your account.

Consuela may suspend, restrict, or close account access if we believe the account is being misused, used fraudulently, or used in a way that violates these Terms of Service.

Prohibited Uses

You agree not to use the Consuela website or services for any prohibited purpose, including:

• Violating any applicable law, rule, or regulation.
• Submitting false, misleading, fraudulent, or unauthorized information.
• Interfering with website security, checkout systems, or store operations.
• Attempting to gain unauthorized access to accounts, systems, data, or customer information.
• Uploading or transmitting malicious code, viruses, spam, or harmful content.
• Copying, scraping, reproducing, or using website content for unauthorized commercial purposes.
• Harassing, abusing, threatening, or harming Consuela, customers, employees, service providers, or other users.

Intellectual Property

The Consuela website and its content, including text, graphics, images, page layouts, product presentation, logos, design elements, and other materials, are owned by or licensed to Consuela unless otherwise stated.

You may use the website for personal shopping purposes. You may not copy, reproduce, distribute, modify, publish, sell, or exploit website content without permission.

Third-Party Links

The Consuela website may include links, tools, or features that connect to third-party websites or services. Third-party websites are not controlled by Consuela and may have their own terms, privacy practices, and policies.

Consuela is not responsible for the content, accuracy, availability, or practices of third-party websites or services. Please review third-party terms before using them.

Limitation Of Liability

To the fullest extent permitted by applicable law, Consuela will not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of the website, inability to use the website, order issues, product information, third-party services, or website content.

This limitation applies regardless of the form of claim and whether the issue arises from contract, tort, negligence, strict liability, or another basis, to the extent permitted by applicable law.

Changes To These Terms

Consuela may update, revise, or replace these Terms of Service from time to time. When changes are made, the “Last updated” date near the top of this page will be revised.

Your continued use of the website after updates means you accept the current version of these Terms of Service.

Contact Information

If you have questions about these Terms of Service, your order, store policies, shipping, returns, or account-related support, please contact Consuela customer service.

Email: [email protected]